Jane Heggie
Receptionist
Jane joined the practice in February 1990, after two breaks to have her children, she now works part time at our Newhaven Road surgery. Jane has two cats, Becky and Sorley, as well as a Labrador named George.
Chris Robson
Receptionist
Chris joined the practice in 2008 and works part time at our Newhaven Road surgery. Chris has rescued Rosie, a Cocker Spaniel from the Edinburgh Dog and Cat Home.
Dean Simpson
Receptionist
Working in a veterinary practice is something that Dean has always wanted to do. He has previously worked in finance, customer service, labouring jobs and, more recently, another veterinary practice. He feels it is an entirely new and wonderful feeling being able to get up and go to work somewhere where he actually enjoys the work he's doing.
Dean has always found himself in situations where he needed to take in a rescue cat, dog, rodent or bird. When he was younger he lived in a high-rise where pigeons would often get injured; he would end up nursing them back to health before they could fly away again. And that's not counting the multiple stray cats and dogs that he had staying with him until their owners found them.
Dean loves talking with clients, liaising with the vets, nurses and getting to meet all of the wonderful animals that come in to see us.
Shannon Tierney
Receptionist
Ever since she can remember, Shannon has always wanted to work with animals. On leaving high school she studied animal care at Elmwood College for two years, and on completion of her course decided to look for work in a veterinary practice, where she landed her first job as a receptionist. Shannon's job role there later changed to becoming the practice veterinary care assistant, which she enjoyed a lot but found she missed the communication with the clients on reception. She decided to join our practice as a receptionist for this reason. What Shannon enjoys the most about being a receptionist for BDW is meeting all the wonderful clients and their furry companions and hearing all the interesting stories about them! In her spare time she enjoy days out with her extremely bouncy Lurcher called Pip, who loves nothing more than doing zoomies along Cramond beach.
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