Diane Ezady
Practice Manager
Diane has worked within the veterinary industry for a number of years and recently joined the team at Batchelor Davidson and Watson as Practice Manager having a passion for all animals and animal welfare and a special interest in poultry. Diane has earned the nickname of “crazy chicken lady” due to being the proud owner of several fancy breeds of chickens as well as a few rescue hens.
Jane Heggie
Receptionist
Jane joined the practice in February 1990, after two breaks to have her children, she now works part time at our Newhaven Road surgery. Jane has two cats, Becky and Sorley.
Chris Robson
Receptionist
Chris joined the practice in 2008 and works part time at our Newhaven Road surgery. Chris has rescued Rosie, a Cocker Spaniel from the Edinburgh Dog and Cat Home.
Shannon Tierney
Receptionist & Practice Administrator
Ever since she can remember, Shannon has always wanted to work with animals. On leaving high school she studied animal care at Elmwood College for two years, and on completion of her course decided to look for work in a veterinary practice, where she landed her first job as a receptionist. Shannon's job role there later changed to becoming the practice veterinary care assistant, which she enjoyed a lot but found she missed the communication with the clients on reception. She decided to join our practice as a receptionist for this reason.
What Shannon enjoys the most about being a receptionist for BDW is meeting all the wonderful clients and their furry companions and hearing all the interesting stories about them! In her spare time she enjoy days out with her extremely bouncy Lurcher called Pip, who loves nothing more than doing zoomies along Cramond beach.
Adele Smith
Receptionist
Adele joined the team in 2021, after previously living in Sicily volunteering for an animal rescue association. On returning to Edinburgh she realised she would like to help animals in need and decided to work in the animal care industry to fufill this. Outside of work enjoys long walks with her crazy rescue dog.
Sarah Ellis
Receptionist
Sarah has been lucky to have been around animals all her life and has a keen interest in all aspects of animal welfare. She loves meeting and getting to know all of our clients and their pets, and hopes to ensure delivery of great customer care. Sarah is particularly interested in cats, and has spent years researching and understanding cat behaviour.
A hazard of this interest has seen her, over the years, rehome cats of all ages, with various problems and quirky characters, into her multi-cat household. In her spare time she enjoys ‘Pound’ fitness, running and messing about in the garden.
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